Archive for March, 2009

Mulilingual Interfaces !

on March 27th, 2009 by admin

Dear Members,

We would like to accounce finalzing the Multilingule interface for Administrators , Resellers , End Users panels the below languages has been added:

Arabic.
Spanish.
Turkish.
Russian.

Coming soon…

Urdu.
Portoguese.
Hindi.
Chinese.

Cheers!

JVS Team.

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Orange

on March 19th, 2009 by admin

Jordan Telecom Group (JTG) plays a prominent role in the information and communications technology sector. It’s fixed, mobile, and internet services constitute the real base for the kingdom’s telecommunications renaissance and contribute to its integration with regional and world countries.

In the biggest integration of its kind in the market, the JTG, in 2006, combined its four companies under one umbrella becoming the sole integrated operator in Jordan. In 2007, the Group adopted the Orange brand, the commercial brand of France Telecom Group, one of the world’s leading telecommunications companies, for all its fixed, mobile, internet and content services marking another significant achievement in the ICT sector. This step aimed at providing the Jordanian market with the standardized world class services of the Orange brand creating a clear difference in the lives of people who joined the Orange global family which encompasses 170 million customers in 220 countries and territories worldwide.

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XML RPC – API

on March 19th, 2009 by admin

Description of JVS XML-RPC API
Description

JVS XML-RPC API is developed to make it possible to integrate third party software with JVS SoftSwitch.
General Information

* The XML-RPC is used as a communication protocol.
* Access to this service is protected by HTTP-Digest authentication and optionally by SSL encryption.
* The interface supports the element to represent NULL values. There is no such or similar element in the XML-RPC specification but most implementations support it so it can be considered to be de-facto standard.
* URL to access the service is https://jvs.address/xmlapi/xmlapi.

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Help Desk – Integration !

on March 19th, 2009 by admin

Dear JVS Members,

integrating eticket Help Desk to JVS is a PHP-based electronic support ticket system that can receive tickets via email (pop3/pipe) or a web form. It also offers a ticket manager with many features. An ideal, easy to use and install helpdesk solution for any JVS operator.

JVS HelpDesk & Customer Service

eTicket Features

Main Features:

* Supports aliases/piping with perl gateway
* Supports POP3 login with optional crontab.
* Uses Perl gateway, PHP backend, and MySQL database
* Handles unlimited emails
* Admin/Supporter/User panels
* Email Intervals to prevent autoresponder loops
* Max Allowed to limit maximum tickets user can have opened
* Filters to remove messages in replies
* Accept attachments and limit size

User Features:

* Login with email and any ticket assigned to you
* View all tickets sent from that email

Admin/Staff Features

Administration Features:

* Completely delete tickets from database
* Create categories (departments)
* Create Represenatives (Supporters)
* Define groups
* Edit or disable response messages
* Email alerts compatible with pagers
* and much more…

Staff Features:

* View only tickets in departments you have access to
* Can not delete tickets

Latest Features

*

New Features include:
o Easy to upgrade/install
o Easy to style using themes
o RSS feeds for clients
o Captcha on web forms to reduce spam
o Configurable Spam Assassin mod for automail.pl
o Better language support with changable language file
o Predefined/canned answer resposes
o Better search functionality
o Ability to assign representatives to tickets
o Built in flash based mp3 player

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Web Dialer & VPN Tunneling !

on March 18th, 2009 by admin

Dear JVS users,

We are wrapping up web phone along with VPN tunneling which will enable PC2Phone calls to be made from networks where VoIP is blocked !

Best regards,

JVS Developers.

Info@joodvs.com

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IM Gateway !

on March 7th, 2009 by admin

Dear JVS Members,

We are finalizing the IM (Instant Massaging” Gateway integration with JVS Softswitch this week , this feature requires any open-source server “Linux” where the IM gateway will run on and all Accounts in JVS will be able to login and use it through an opensource IM Client which will run on Linux-Mac-Windows OS..

Regards,

JVS Sales Team.

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VoIP Trading Floor !

on March 7th, 2009 by admin

Dear Partners,

JVS Development team has announced finalizing the Free !! Trading floor which can be used as a company forum or VoIP trading floor etc…

Visit http://market.joodxchange.com for demo.

Regards,

JVS Sales Team.

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